How do I clean my shoes?

Butterfly Twists make a vast range of shoes using different materials and textiles. In order to keep your shoes looking box fresh we'd suggest you use a damp cloth to rub away any dirt and letting them air dry.

We do not recommend machine washing your shoes due to the unique and innovative smart foams we use to provide you with the highest level of comfort.

Yay! I just placed my order. When can I expect my shoes to arrive?

Once we have received payment confirmation from your payment channel of choice, we will arrange the shipping of your item/s. For the estimated time of delivery, kindly take note of the following lead times:

- For Metro Manila deliveries: 3-5 working days

- For Provincial deliveries: 7-10 working days 

Note: Please expect delivery delays during holiday shopping season.

How do I track my order?

Once the items are shipped, our team will send you a tracking number which you can use to track your order through this website:  https://www.lbcexpress.com/track/

What are the available payment options?

You may settle payment through the following:

  • PayPal - For all Visa and Mastercard Credit Card purchases (No PayPal account necessary)
  • PayMongo - For Visa/Mastercard Card payments; E-Wallets via GCash, GrabPay, and Maya; Direct Online Banking via BPI and UBP; 
  • Cash on Delivery (COD) - Available nationwide